Three Things We Need To Give

Thinking on from our discussion last week on The Fight Our Youth Face, I wanted to share the three things that I believe we need to give to the young people around us. Working with interns everyday, these have been the basis of what I’ve been doing for 7 years.

1. Exposure

It’s vital that people know there is a world far larger than the one that they live in. When I am working with teenagers who live in poorer neighbourhoods, it’s always interesting to see the mindset that ‘there isn’t life beyond their street.’ Unless we expose people to more – they’ll never know what options they really have.

The way I like to expose people is to show them people who have more and people who have less. I’ll take them to areas of depravity, I’ll take to see people who have lot less than they do who have then become successful, I’ll show them people who have little but are happy, and I’ll show them people who have little and are sad. This can be done, of course, abroad (which does wonders for getting them out of their usual environment) – but I find it powerful to also show them people living in their own city who fit this description.

Then I’ll take them to places and people who have more. I’ll take them to luxury places, business meetings, to meet very successful people in a range of industries, etc.

And then finally, I’ll always strive to show them something new everyday.

All of this serves to shift their thinking, and also should help with humbling them a bit and realising how privileged they are, and also how hard they need to work if they want to be successful. (I say this, because humility and hard work seem to be two traits that are becoming rarer and rarer.)

2. Insight

If I had to list the important traits that I want someone to have, top of my list would probably be self-insight. To know yourself – to really know yourself – with depth and clarity, understanding your weaknesses and strengths, understanding how you work, what makes you tick – and not just in general, but with great precision and very specifically is an asset that will take you far.

Giving insight is hard work, especially because it requires cutting into someone in order to reveal themselves to themselves. By cutting I don’t mean I shout at them or demean them – of course not – it means knowing how to use a surgeons knife to make an incision that makes them see more clearly.

Sometimes this is not met with joy. Sometimes people are up for it, and then sometimes the same people have too much too deal with, and so you need to know when to pick your moments.

3. Giving

We have to show our young people how to give. More specifically, how to give:

  • Their time (their attention and effort into something or someone)
  • Their talent (their resources and skills)
  • Their treasure (their finances and investments)
  • Their tongue (their words, language and encouragement)

I strive to help learn how to give and then when to give and when not to give. You all know that I learned from Chris Brogan about focussing in on the person in front of you – there are also times of course when you should not give, and the danger is that if you teach people to be giving, you need to help them with the maturity to develop a very strong no. This creates focus.

Your Leading Thoughts

Those are my three top things that I think we need to give. I’d like to know what yours are – but more specifically;

  • What is the top thing that you think we need to give?
  • In your experience, what we do think we need to give, that young people actually already have?

What’s In A Name?

Worship BG - He Knows My NameI love this blog. I love the comments that you, the participants, bring. Last week’s post on What I Learned From Chris Brogan contained some exceptional comments that were full of value and utility.

One particular thread was very insightful, along the lines of remembering people’s names. As I said, it’s something that Chris did really well, and I’m making sure I’m as good as I can be at. You can’t underestimate the power of knowing someone’s name. In fact, one person even said the most important word in the world to anyone is that person’s name.

I just wanted to pick out a few practical tips:

Malcolm Sleath wrote:

The technique is a variation of what Chris has described. I take a sheet of paper and draw a simple map of where everyone is sitting. As they introduce themselves, I pay attention and write their name in the right place on the plan, and then one or two words of what they have said. Like Chris, I look at the people when they are talking, and just focus on the content instead of making judgements about it.

Once I have my map, during the early part of the meeting, I let my eyes go round the room, saying the names of the people in my head as I look at them. In the first half an hour, I make sure I do this a few times. Then, I play a little game and look at people at random, to see if I can say their name in my head.

The result is that when I do speak, I can remember who has said what and relate my contribution to theirs so they feel included. I come across as a much better person than I really am (I’m just as self-obsessed as the next person.)

Chris Brogan wrote:

* I look directly into your eyes when getting your name… AND/OR
* if I’m meeting you in person for the first time, but know you from the web, I double-up on my memory of you by looking into your eyes and saying your name as I greet you.
* I I repeat your name a few times, and make sure that others around me have met you. This lets me repeat your name.
* I store the moment as best as I can by not allowing my head to be distracted with other details. I try to shut out all the “what next” bits.

Sy Taylor wrote:

One of the best techniques I ever found for remembering something is close deletions. So to remember that term I’d write “To remember things I use [...] deletions”

Then set that as a reminder for 3 days time. Just as you’re about to forget, something like that hitting your subconscious buries it in. Our brains are ‘use it or lose it’ lumps of elastic learning capability.

Alastair Banks wrote:

I’ve always focused on this too – remembering people’s names, their partners names and interests is incredibly important – as you say, it shows you care. Chris does this on a new level and has made a big impact on my life since meeting him at Likeminds earlier this year.

Me? I introduce the person I’ve just met to someone else. Saying their name out loud is better than saying it in your head, and I can then link your name to the memory I have of introducing you to someone too.

Your Leading Thoughts

  • What practical tips can you share with us that you use to remember people’s names?

Photo courtesy of bemky

The Fight Our Youth Face

The guys who made #likeminds happen. My team.The more and more time I spend with young people (having just graduated from that class when I turned 26 last year), the more and more I realise how big a fight there is that they face – and they don’t even know it yet.

Since when I got into working with youth in 2003 when I started the Feedback youth charity, to today when I have youth interns working with me all the time (as per the photo to the left), I have noticed how directionless our young people have become. The irony is that the blessings of our knowledge economy have created an abundance of choice and open treasure chest full of opportunity, travel and exploration to these young people, which in turn has paralyzed them. Let me explain:

Because we are in a knowledge economy, fewer and fewer people are learning trades and instead studying soft subjects. We focus on gap years, sandwich years, extended studying at college (or high school if you are American) even up to the age of 21 – studying without obtaining any Higher Education accreditation – and then facing, whether they take an undergraduate course or not, the problem of a considerable lack of experience.

Cue my 18 year old brother, Todd. He has just finished two years of Further Education media studies, which he now regrets and is considering taking another two years of FE study. Whilst the opportunity and diversity of subjects available is a good thing, the amount of choice that he faces paralysis him. It’s good that our young people have so much more to engage with and formally learn, yet the plethora of choice has two major problems:

  1. It delays decision making
  2. It does not identify transferable skills

These are two of the fights our young people face – let’s look and them, as well as add another. Continue reading

What I Learned From Chris Brogan

If you can’t see this video, click here, or watch on YouTube.

When we had Chris over for the Like Minds Conference in February, I had the pleasure of watching Chris operate and also spending some time with him too. I have no doubt that many cynical Brits were waiting to see if he’d walk the walk and be as social as he tells everyone to be. What I got to see was not only ‘Yes, he does!’, but also how he does this.

I haven’t shared this until now because I didn’t want to a fame monster, and I’m not writing this now for copious retweeting, but because there is one thing that he taught me above all else that has been of life changing value for me these last 4 months since February, and it will help you too. It’s changed my relationships, my business, my church and my marriage.

At the end of Saturday night at the Summit at Bovey Castle, I had been so impressed with how Chris had valued each person so highly, remembered everybody’s names, professions, details, and engaged in such valuable and meaningful discussion with so many people.

Now I’m good with connecting people, but Chris did it at a level that I’ve never seen before. People who he met once on Friday morning, he remembered the names and details of and called them by name Friday evening.

When I asked Chris how he did this, he looked at me and just said “I genuinely just love people.”

In two words, Chris Brogan taught and modeled for me this: love people.

How?

I learned from Chris to love people by valuing the person in front of you over playing on your phone. (He didn’t use his to tweet, not once, and there was kick ass wifi.)

I learned from Chris to love people by closing your laptop when someone walks in the room, and focussing my attention on them. (He did this to every person when he was working.)

I learned from Chris to love people by remembering their names and life details without fail. (He didn’t get a name wrong.)

I learned from Chris to love people by giving them your attention – all of it – no matter who is in the room. (He never excused himself from a conversation)

And finally, I learned from Chris to love people by valuing people equalling and forgetting about the power plays and games that stroke our egos. (He never ended a conversation so he could speak with someone else.)

Your Leading Thoughts

  • I’m sure you’ve learned similar things from someone in your life – who? How did they model this to you?

Developing A Strong ‘NO’

No Walkie-TalkieLast week, Rich Quick posted an excellent comment on this blog, talking saying “NO”. It came in the middle of the discussion of the 5 innovations of the iPad, and that Apple’s strength was by saying no to a lot of things, in order to have a stronger and more defined yes. In actual fact, MG Siegler from TechCrunch wrote the same thing yesterday.

Rich’s comment was so good, and so encapsulated the journey that I’ve been on over the last 2 years (and in particular, the last 2 months), that I’d like to share it with all of you. Consider it a lesson in “No.”

The question to ask yourself as you read is, like Apple, what should you say “no” to, so that you can “yes” to?

If you need more advice on a “strong no” when you’re done with this, then watch this video from Robin Dickinson on the subject.

How Rich Quick Learnt To Say No

By Rich Quick

It’s something I’ve discovered over the course of my business career anyway. The power of “no”.

I come from a sales background. Salespeople love the word “yes”, it makes them money.

I also trained to be a teacher – and both my parents were teachers. (Good) teachers also love to say “yes”. Yes, I can help you. Yes, you did do well on your homework.

So, “no” come unnaturally to me. Continue reading

Tower Block Of Uncommons

httpv://www.youtube.com/watch?v=q0WQEKHp0yM

If you can’t see the video above, click here.

This incredible series, Tower Block of Commons, gave me great insight again into perception. It doesn’t matter what the reality is. If the everyday person has a perception that our government spend all day arguing in a room and having two homes, then it doesn’t matter what really goes on.

Because the perception is broken, The House of Commons and the common man have nothing in common.

You want to know why it doesn’t matter? Because people don’t care about your reasons. Unless you care about theirs.

When I watch that video above (and the many other instances over the series), I’m looking at a members of parliament who are making the following fundamental flaw: They are seeking to be understood, rather than seeking to understand.

Could the woman in the video above see the MPs point of view? Sure they could, if the MP would give a little and understand their situation first. Because that’s all the woman wanted: to be understood.

Seek commonality. Put people first. Be impressed, not impressive. Understand, rather than trying to be understood. Help rather than trying to be helped.

Your Leading Thoughts Please

  • In 3 steps, how can we find commonality?

Are You A Builder Or A Bulldozer?

It’s easy to tear things down. I learnt as a young boy that there’s little effort and lots of joy to wrecking things. But building something takes time and hard work.

It is easy to criticise and get the attention for being vocal. It’s hard to build behind the scenes, or deal with situations offline, rather than publicly point the finger. Continue reading

Give This Christmas

Snow, Bovey Castle, and a picturesque white ChristmasIt’s Christmas. I’ve been celebrating all week with friends, family and new faces. The whole reason why we work so hard is to be able to first of all make a difference, and secondly to enjoy it. So I’m taking the time to do enjoy my labour.

Also, every Christmas my friends and I at The River Church have families and students over for Christmas lunch who are by themselves, or just want to be around more warmth than usual. I always come away having made new friendships and love being able to make Christmas happen for someone else.

If you’re overworked, not enjoying the fruit of your labour, or just caught in commercial Christmas stress, then please take some time out and get around the real cause for Christmas – giving to those who have none. I personally find that more refreshing than any amount of sleep.

You also need to get the rest, because in case you didn’t know, 2010 is going to rock. See that tree there? That’s the Christmas Tree at Bovey Castle – home to the Like Minds Summit in Feb 2010. It’s going to be amazing.

So, Merry Christmas, one and all. And let me repeat again that this is a time for giving to those who don’t have.

If You Fail To Prepare, You Prepare To Fail

Breakfast at Carluccio's

Since getting back from our time away over August, I haven’t stopped. I wrote a blog post about being relaxed, refreshed and re-envisioned when I got back from the holiday, but boy does it seem like a distant memory! The good thing is that I delivered on what I said I’d would.

I have, however, learnt a valuable lesson over the last 3 months (I seriously can’t believe how quickly the time has gone) – a lesson not learned through success, but through burnout: if you fail to prepare, you prepare to fail. Continue reading

Copy and Paste

In setting the context for today’s post, it helps if I take a moment to shamelessly promote the good work a bunch of us have started with Like Minds. Last week I went from having a great idea, commitments from some speakers, and the help of a really great co-founder (Drew Ellis, take a bow) – to having a kicking website, paying sponsors, expert panelists, and best of all, actual paid bookings. It’s been a momentous seven days or so, but it would’ve been impossible if I wasn’t standing on the shoulders of giants.

You see this past week I’ve written copy, created press releases, and masterminded panels, but none of this thinking has been original on my part. It has been a case of finding those who’ve already done it, and copying and pasting. (Thank you, Media140.)

Of course this isn’t a secret. In any industry, you first find your voice by listening to the others around you, finding out how you are similar to them, and then once you have some confidence, establishing how you are different to them. In the digital industry this just happens far faster, and the advent of social media has made this ‘adaptation’ way of working quite the norm as long as your attribute the original author.

There is, for some people though, something unsettling about this, and I want to uncover it. In my mind, it’s about this:

The Truth and Lie of Experience

There is an understanding that the person with experience is not at the mercy of the person without it. I agree. Experience certainly trumps theory, and my first year of business has all been about gainly costly wisdom where there was once just mere knowledge.

Yet a lack of experience does not mean that we are left without any clue. The whole point of parenting is to guide the child’s decision making by providing ‘inside knowledge’ of life. Fast forward twenty or thirty years, put yourself around some great mentors, and it’s the same thing – you are getting insider knowledge.

The amount of pain I’ve avoided, mistakes I’ve sidestepped, etc etc has been reduced by copying and pasting the experience of others. Sure, I’ve had my fair share of failures, and I’m glad I have – but I often wonder how far I would’ve gone without the luxury of borrowing others’ experience.

In turn, providing others with your experience is then what blogging is largely about. That’s what wikis are about. That’s what church and the Bible is about. Knowledge share. Experience share. Copy and paste.

The question, then, is two fold:

  1. Are you copying? If so, from where? If not: find people who you not only respect, but want to mimic in a small way. This means in person, through social media, through books and biographies, through documentaries, etc.
  2. Are you pasting? If so, to where? If not: begin taking time out to think. Map out your life and see where you could be pasting in advice and experience from others.

What I’m thrilled about is in addition to the mentors in my life, I’m also copy and pasting from wonderful people who’re commenting on this blog. In particular, Robin Dickinson and Jim Connolly. You guys are great.