Comments on: How Apple Creates Suspense, Why Satisfaction Doesn’t Matter, and A Lesson From Star Wars

By: Scott Gould

Scott Gould — Mon, 20 Dec 2010 18:46:00 +0000

Emailed you earlier today Linda – look forward to hearing from you

By: Linda

Linda — Mon, 20 Dec 2010 09:32:00 +0000

Hi Scott, this is Linda Fan, senior editor of CEIBS Business Review. I sent you an email last week, in the mailbox ‘scott@scottgould.me’, pleae check, and my mailbox is flinda@ceibs.edu. i look forward to your kind information. Best.

By: Scott Gould

Scott Gould — Tue, 12 Jan 2010 14:37:24 +0000

Thanks Robin.There's a tonne here – I know. I just wanted to give you guys what you'd been asking for. Isn't that the idea of our blog? S

By: Robin Dickinson

Robin Dickinson — Tue, 12 Jan 2010 13:07:20 +0000

Hi Scott, this is a huge package of information. I've read it twice and am now thinking it through. I'm hoping some discussion points raised by fellow commentators will give me some hooks onto which I can add some value. This is probably more about my ignorance than anything else.Fractionally overwhelmed, but very supportive,Robin