Leaders: Is It In The Detail?

Recently I’ve been really frustrated by people around me who keep missing the details. On one hand I have to temper this with the fact that I am very much a details person. I can spot if something is a pixel out.

But on the other hand, after just completing yet another autobiography of a successful person in their field, a common trait I find among all whose biographies I read is that they were detailed – obsessive – in their field.

So my question is, desperately, is leadership in the detail?

On one hand, I would say that it isn’t. A leader is required to be a generalist, to oversee rather than to the specialist work. But on the other hand, in whatever area they are, I don’t know any leader who doesn’t know the ins and the outs. Read any autobiography you choose – you’ll find a detailed person.

Your Leading Thoughts

  • Is leadership in the detail? If so, how do we go about engendering that? (IOW, help!)

Something Beautiful Podcast

I was recently interviewed for the Something Beautiful Podcast, a Christian leaders podcast hosted by Jonathan Blundell.

In this episode, I’m interviewed about my work with Like Minds, how much of that is a mirror of my church, and my draw into Christian work and the subsequent way that I went into business. I’m introduced about 8 minutes or so into the podcast, so beware that the first two voices aren’t me.

Listen to the podcast here.

Your Leading Thoughts

  • What has been one of the most life changing situations in your life, similar to those I describe in the podcast?

Like Minds: Ego Is Dead. Long Live Learning.

Like Minds Conference, Exeter, England 29/10/2010Excuse the silence this last week – I’ve been busy delivering Like Minds Conference this week in Exeter, where we had 200 people from across England, Europe and even a handful from further afield, convergence over 2 days on the topic of “Creativity+Curation.” Man, even this line sounds like another one of those PR line’s I’ve written dozens of in the last weeks!

Most of you know that I run Like Minds along with Andrew Ellis. It’s actually the place where the majority of the discussion on this blog finds it’s actualisation – putting the ideas and insights shared here into practice at our Conference and also our community building.

This last one was exceptional. It superseded our event in February in every way (which was the best event I’d ever run and went down very well), but the biggest success was that this event was a HUGE risk on a few fronts. I actually, on the first day when I opened the conference, listed these.

The Risks

1. There were no superstars. Considering my post on “Why Social Events Aren’t Social“, I had to swallow my own medicine and not allow ego to slip in. This was risky because a large number of people go to events for names.

2. It was about learning, not buzz. Our previous events were very buzzy, so to then opt for a format which I knew would create less buzz, but deliver more lasting learning through immersive learning experiences was also risky because it meant fewer people talking about us and therefore buying tickets or participating online.

3. Two days means three days out of the office. Given that we expanded it to two days, this meant a day of travelling on the Wednesday too and that meant fewer people might come because, lets face it, so many still are bound to their 9-5, bill by the hour mentality, rather than billing for value.

But what happened over those three days was just phenomenal. Come the end of Friday afternoon, I could stand up and list these:

The Results

1. There were superstars – THE PEOPLE. Turns out that people really think highly of Like Minds, which is incredibly humbling, and our past events have done a good job for forming a strong culture that meant each person added such life to the event. For instance, Stephen Bateman, who I’m pictured with, travelled over 3,000 from America to join us. That is humbling. And what you can’t see is that behind the camera is 200 people clapping at his contribution.

2. People want to learn and meet new people more than get buzzed up or hang on the words of gurus. People SERIOUSLY got into the learning spirit of things, and all day you could see that our new format of Immersive workshops, Lunch Time Talks, and then keynotes in the afternoon meant people got far, far, far more value that they would’ve previously.

3. Our advocates made the time. Only a third of the people who came booked one day. Two thirds came for the whole two days, plus the two evening events, and they saw it as a major investment. Unfortunately, we had far fewer local people this time, which personally insults me because they were the ones who wanted it to be more practical this time (which we did). Makes me think of Jesus who said “no prophet is without honour, except in his home country” – in other words, you’ll get support from everyone but those who benefit the most from you locally. I need to find a way to crack this.

The Roundup

Events must shift their focus and let attendees be participants. I learnt  a lot of things this week, which we’ll discuss in the weeks to come, but the top learning for me is that people really are now tired of the weary conference scene. There must be more than just innovation – there needs to be a revolution, a reformation, a re-evaluation of events – without which, I fear many will die. People want learning, they don’t want ego anymore.

As Robin Dickinson wrote almost a year ago that “Room-filling [is the] last thing a post-Internet leader does“. We must take note.

But the biggest thing? It was the like minds in the room that made it. I fully confess that even on Wednesday night, I still wasn’t sure how it was going to go with our new format. It just goes to show, like I say, that Like Minds is the Like Minds, not Andrew and myself.

Your Leading Thoughts

  • If you participated in Like Minds, either physically or virtually, what was your top takeaway? Did you appreciate the risk and did you benefit from the results?
  • As we’re all ones on the inside of these changes from attendance to participation and watching to learning, what do these comments mean for you? What are you thinking about participation right now?

Fantastic photo by the incredible Harry Duns

Video: The 5 Most Important Blogging Lessons

If you want to know what the 5 most important blogging lessons are, the person to ask is Darren Rowse. He is one of the world’s top 5 bloggers and one of his blogs, ProBlogger, is the go to source for all things blogging. Darren makes a six figure salary from his blogs. This isn’t to say that money is all of our objectives, but the earnest emphasis that Darren places on community makes these 5 lessons applicable to all situations, and as Darren is a pastor of a church and puts that money largely into charities, I think he does indeed know a few things about community.

He recently wrote on the “5 c’s of blogging“, a summary of what he’s learned over 6 years of ProBlogger, of which this is the video:

Darren’s 5 c’s

  1. Content. “If it’s not enhancing someone’s life in some way, the chances are, they’re not going to come back again”
  2. Community. “People don’t go online just to consume content any more. They’re actually going online to belong.”
  3. Connection. “A place where you can continue to have that connection with them, it’s about getting them to subscribe to your blog in some way.”
  4. Cash. “Experiment with different ways of monetising your blogs.”
  5. Contribute. “Do something that makes a difference in this world.”

Your Leading Thoughts

  • Which of these 5 c’s above is your strong point? Which are your really doing well, and why?
  • Which of these is your weak point and needs growth? How can the Friends here help you in that respect?

Who Are We When No One Knows Our Name?

Your Hands

I read a great line in a post by Carra Hughes Greer on “Virtual Values“. In it, Carra discusses the virtual reality of things like ethics, morality and values, citing bullying and therefore cyber bulling as one of her main examples that the online world is by no means an ethical utopia, but requires the same kind of social awareness that we have offline.

She finishes with this excellent line:

I think about the adage, “Character is who you are when no one is watching.” It seems the adage must be slightly updated to fit our context, “Character is who you present yourself to be and the things you say when no one knows your real-world name.

I really resonate with this. I wrote in this article at the beginning of the year that as a community, we must stop giving value to those who are unaccountable. It seems everyone can have their two cents today, without being accountable for the words they speak because they hide their real-world name.

What Carra says won’t resonate with everyone though. I got a lot of criticism earlier this year and most of it from people without real-world names on Twitter or the comments on this blog. For many people, character and accountability don’t matter. But for those of us for whom it does, this is a call to up our game.

I know many times I’ve behaved in a way online – even with my name visible – that I wouldn’t offline. So thank you, Carra, for calling me on it.

Your Leading Thoughts

  • Who are you when no one knows your real-world name? (Or when no one knows your real-world face?)

Photo by Toni Blay

Are You Using A Fishing Rod Or A Fishing Net?

This guy has fished the sun out of the ocean

Back in 2003 when we started running Feedback (a youth charity attached to my church), our first event wasn’t the sell out that I had hoped. Serving gourmet coffee, fresh donuts, jazz performances, and me retelling something I’ve heard on a Tony Robbins tape, it wasn’t exactly the definition of “youth”.

In fact, it was the definition of me.

But over the course of a year, we changed as a team and became far more in touch with what the youth needed, resulting in a packed event with 350 people exactly one year later.

Fishing With A Rod

I tell this story because to start it is exemplifies what it is to go fishing with a fishing rod. When we take a fishing rod approach, we can only catch one fish a time and intensely hunt for the single best fish that we can. A good fishing trip bears with it a good story of catching that fish – you know – the one that you hold in the photo and is the length of your body if not more.

The trouble with fishing with a rod is that it’s only ever one at a time, and I’ve found that when we do this, we seek to find what we want as a provider, not what other’s want as an end user. This isn’t always the case, but it tends to be so in my experience.

Fishing With A Net

The alternative, as became as a team after a year, is to fishers who fish with a net. When you take a net, you trall in everything and anything that you can catch, and then sift through it after. It is an undiscriminating way to go about fishing – you don’t pick and choose – you fish. We started to do this when we changed to having coffee to having a bunch of cold drinks and hot drinks. Before it was “you have to the kind of fish that likes gourmet coffee”, but after it was “if you want a drink, we’ve got one for you.” You see the difference?

Sifting through it after means once you’ve pulled up the net, you understand that not everything will stick. This is fundamental to a volume or value based approach – no matter what, people will opt out of certain levels of participation with you, and that’s fine – it’s just where they want to be.

Your Leading Thoughts

We value your inputs – both your experience and your insights. Talking about Fishing Rods and Fishing Nets,

  • Which are you using for your current project? Can you tell us about it and how you’re dong?
  • Neither Rods or Nets are right or wrong. They are just two approaches, the second of which I find is better for community. What is your opinion here?

Photo credit.

Slides: The Friend’s Thoughts On Consistently Getting A Dozen Comments

We had a discussion the other week about consistently getting a dozen comments per post, which I used to form a talk I gave at London Blog Club this week.

These are the slides that I put together to help get the points across. Enjoy – you co-created them!

[slideshare id=5502328&doc=howtoconsistentlygetadozencommentsperpost-101020064626-phpapp01]

Your Leading Thoughts

  • What is the number one thing that you get out of this presentation?

Truth is life’s most priceless commodity

My friend Ian Ballinger tweeted this out this morning: Truth is life’s most priceless commodity.

Your Leading Thoughts

I was talking to someone last night about how people think they are right a l0t of the time.

  • This is somewhat of the stubbornness that you need to succeed today though, right?
  • I have “mirrors” in my life – close friends to reflect the truth to me when I don’t see it myself. How do you ensure truth shines into your life?

How To Humanise Campaigns

Wikipedia - GamerOn Monday 15th November 2010, I’ll be in London speaking at the Social Not For Profit Summit, organised by the most excellent Barry Furby. It’s a part of the techMAP series of events, which is a community around technology, marketing, advertising and PR.

I did say to Barry at first that I didn’t think I was a good fit, but as he reminded me, I’ve worked in small non-profits for 10 years! My work at The River Church, as well as our offshoots, like Touch Conference, He Saved The Day, others that no longer have websites, and our upcoming project To-Get-Her, which aims to double the number of rooms available for those rescued from Human Trafficking.

In the true spirit of Scott Gould and Friends, I’d like to hear from you what you would share and what you think would add value to this summit.

Humanising Campaigns

Barry has asked me to speak on two things, the first of which is about making humanistic campaigns. For me this goes down to Social Authority. Anything campaign we do at church (and with Like Minds) always profiles people of various demographics, as the number one question people ask when it comes to community is “who here is like me?”

Converting Followers to Advocates

The second topic is one that we speak about a lot here through our conversations on participation. By inviting people to be involved, and putting the kids in the show, you increase people’s emotional investment and thus they become advocates with you. Of course, this only works if you genuinely believe in them. You can’t cheat your way to this.

Leadership expert John Maxwell always says that the strongest leadership is needed in church, where people are not paid to work and cannot be threatened to work. I agree – the non-profit realm is where really leadership is needed, so I’m sure there’s some debate to be had here.

Let’s Meet

If you’re in London on Monday 15th November, then I’d love to see you there. All directions and details are on their website. If you’re wondering if it’s for you, the type of things being look at are:

What about Charities and Not for Profits?
What about those with small or no budget to capitalise on the digital and social landscape?
What about those who struggle to achieve advocacy for their cause and look to Social for a source of inspiration?
How can Social Media turn supporters into advocates?
How do you bring together your community online?

Your Leading Thoughts

As I said, I’d like to take your insights and present them.

  • How would you suggest people humanize their campaigns?
  • How do you convert followers to advocates? How much is influence and leadership a part of this?
  • Also, what are the links between both?

Photo credit

What Farmers Can Teach Us About Social Media

I wrote a guest post over at Search Engine People last week on “What Farmers Can Teach Us About Social Media.” It’s looking at what we can learn from how a farmer scatters seed and how we should scatter our message, whatever it might be.

Part of it is from the manuscript I’m working on called “Social”, so there’s a sneak preview of some of my thinking in this post. Here’s an excerpt:

Of course, with all this talk of going from “push to pull” and “interruption to permission” and “search to social”, there is one little problem: it all starts with an initial push and an initial interruption. How can someone give you permission to talk to them if they haven’t already met you? How can someone search and find you if they don’t already know something about what their problem is? How can you pull someone to you without them first coming into your remit?

Jump over to Search Engine People to read.

Your Leading Thoughts

  • We talk about volume vs value – how do you make the first step towards value?