Why Starbucks Is An Experience
I’ve had some great discussions this week on Twitter as to whether Starbucks is a good example of the experience economy or not. This is a video response from Qik, which I filmed – naturally – in Starbucks. Unfortunately it goes a bit funny at the end because someone called me, but, you get the [...]
A Compelling Experience: The Original Word Of Mouth
Women In Touch did a conference last week (my client and church initiative), which I was heavily involved in. The thing that I always hear people repeat about WIT, believe it or not, does not major on the two ‘selling points’ of most Christian conferences which are the teaching and the music. What I hear [...]
A Sonnet To Google Wave
I love Lars. I also love Google Wave. So when I went to sign up for a beta invite, and I was wondering what quirky thing to write to heighten my chances of getting an invite sooner, I saw that “Haikus, sonnets and ASCII art all accepted”… “Wonderful!” Thought I, and after 5 minutes of [...]
Lessons from the Exeter Twitterati
One of the greatest things about Exeter is the number of Twitter users. A search on Twellow.com yields a list of around 200 users which is pretty big for a city of Exeter’s size. And we’re not just any old bunch of 200 Twitter users – we have some really great people who are leading [...]
