The 5 Innovations of the iPad

iPad standThere’s been an iPad in my office for 2 months or so already, but with the UK release, I thought now would be a better time to talk about it. Whilst I’ll inevitably discuss some of the features, I want to keep to what I see as the key points of innovation, and draw some learning from those for future application.

Let me say right from the start: I think the iPad is a revolutionary device. Not so much for the device, actually, as it really is the culmination of 10 years of exceptional innovation from Apple that has created the right ecosystem to deliver the iPad. Without the ecosystem, it wouldn’t work.

So, here are the 5 innovations of the iPad:

1. You’re already using the iPad, even if you don’t have one

Because we are all pretty much accustomed to using some form of app store for our mobile device, whether it’s the iPhone or not, means that we are already using the iPad. You’ll understand what I mean when you get to holding the device, and then realise that there is no learning curve here – you already know how to use it, and if you’re on the iPhone, you already have a bunch of apps that are iPad apps that you know how to use and have installed.

This shows the power of the ecosystem that Apple have created – something that I would argue is actually Apple’s Real Asset that they’ve built over the last 10 years. They have easily tied in a new device into their existing ecosystem with such barrier-free adoption. I wonder what else they could do it with…

The fact that you already have been taught how to use it makes me think of Chip and Dan Heath in their book Switch, who say that it’s easier to start a journey that is already part of the way there, than start a shorter journey where you have to begin right at the beginning. With the iPad, it’s all the former. Once I installed the iPad from my iPhone backup, I had all my apps and settings in place, optimised for the new device. I’m already most of the way there. Continue reading

A Tale Of Two Case Studies: Amazon, Pepsi, and Tangible Intangibles

ebooks kindle amazon2009 ended and 2010 began with two huge headlines for the mainstream adoption of Digital and Social Medias, on the back of what I documented last week as what I consider will be looked back on as a landmark case study with Rage Against The Machine’s Christmas Number 1 victory over the X-Factor. I’ll go into some analysis in a moment, but first, here are the headlines:

2009′s end of year news came in the form of the Amazon Kindle e-book reader: on Christmas Day, for the first time ever Amazon sold more e-books for the Kindle than they sold physical books (Amazon.com). Charlie Sorrel, writing in Wired’s article, points out that this surge most likely comes from customers who received the Kindle as a gift, but acknowledges that whilst this doesn’t mean e-books outsold physical books over the Christmas period, “what this still means is that e-books are now mainstream.” Mashable made a similar remark, saying “e-book sales still pale in comparison to the countless paper books that were sold this Christmas season. We do have to give credit where it is due, though; it is another milestone for the constantly-growing e-commerce giant.” Continue reading