3 Social Strategies For Small and Big Business

How many of you remember the Social / Broadcast Matrix? If you don’t, you can quickly catch up, or just follow the diagram below and I’m sure you’ll get the gist:

Social / Broadcast MatrixThe Social / Broadcast Matrix says that there are four configurations for media, based on whether your channels and your content is social and/or broadcast.

There are two polar opposites when it comes to media: Social and Broadcast. In fact, these aren’t the polar opposites of media, they are the polar opposites of communiction.

Broadcast is about one-way, push communication. Social is about multi-way, pull communication.

Social is in actual fact our default communication method (a conversation where both people speak and listen in turn), whereas broadcast is what happens we begin to duplicate communication and push it out.

If you follow the axis in the Social / Broadcast Matrix (full post on this model), you’ll understand that there are four modes:

Broadcast/Broadcast is where both the channel and the content is pushed (like traditional TV.)

Social/Broadcast is when we find broadcast content socially distributed and consumed (like a PR blog or Passive Publishing Twitterfeed.)

Broadcast/Social is where the channel is broadcast, but the content is social (like reality TV.)

Social/Social is where both channel and content are social (like Facebook or Google Wave.)

We can then see that there are three social strategies: Continue reading

What ‘Social’ Means For ‘Broadcast’ Businesses

Another photo of Scott GouldOn Friday 4th June, I’m speaking at Creative Brkfst in Plymouth about what ‘Social’ as a media and a mindset means for what are traditionally ‘Broadcast’ businesses.

There are a lot of fears for SMEs regarding Social Media – mainly that it is a fad, that they will fail at it, and that they will waste finance in doing so – but as with most fears, these really stem from a lack of understanding. We fear what we don’t know. What doesn’t help is the incredible amount of talk and buzz word heavy jargon, the supposed heavy reliance of technology to achieve success (thereby creating gatekeepers), the shoddy way in which most agencies provide Social Media services, and the tragic tales of brands who screwed up with Facebook like Nestlé.

What I’ll be doing is going through the Social / Broadcast Matrix and presenting a clear, framed explanation of what broadcast is, how social is an opposite of that, and how the two work together, rather than cancelling each other out. If people can understand what the mindset is, I’m confident they’ll quickly understand the media.

We’ll then look at the three ways in which Broadcast Businesses can move into Social Business.

Creative Brkfst is all about about Good Ideas (love the slogan), and as a primarily creative meetup, what I’m going to be doing with the 40 minutes I have is actually demonstrate all four modes of the Social / Broadcast Matrix by having discussion, keynoting, feedback, etc – so get yourself ready for a really engaging morning.

Best of all, it’s free. Meaning you get a morning of my time for free, as well as coffee and breakfast.

If you want to come, then you can get details here: http://creativebrkfst.eventbrite.com/

The Social / Broadcast Matrix

I wrote last week about ‘Broadcasting Social Media‘, and how many conferences are a contradiction in terms when their content is about Social Media, but they have no social interaction or discourse – just speakers broadcasting a social message.

This got me thinking. If you can broadcast social, then that says something about the channel that is used, and the content that is delivered through the channel. Is it the case, then, that you can have social content delivered through a social channel? Or can you have broadcast content delivered through a social channel?

Taking Pine and Gilmore’s Authenticity (affiliate link) and their Real Fake Matrix as inspiration, I’ve thr0wn together a first draft of a Social Broadcast Matrix. Lo and behold:

Social / Broadcast Matrix Continue reading