When Helping You Is Hurting Me

I had a friend who runs an small business tell me the other day something pretty sobering. He’s been trying to adopt more of the social mindset in work, and after months of being ‘helpful’, both on Twitter, and then extending that into offline meetups, his wife relayed the harsh truth back to him that all this social effort had made him more tired, made him more distracted, and hurt their profits, not increased them.

I work about 14 – 18 hours every day, including Sundays, no exaggeration. I spend about the equivalent of one of those days meeting up with people, an hour per appointment. Some of these are people from Church, but most are people who meet me on Twitter and want to say hi, as well as local business people. Having raised £100,000 for the local economy through Like Minds, I care about my city, and spending time with people is part of the investment that I’m making to boast our city’s standing as a hub of Social Media in the UK. Continue reading

On Finally Becoming A Social Media Guru

Today is a day greater than my birthday.

Today I can finally lay claim to a level of stature that few can. For today I have, in the words of that great guru before me, now been blogging for ‘six whole months’. Oh joy of joys!

But in all honesty, and amongst the mockery, is a self-proclaimed Social Media guru what I’ve really become? Is it something that many of us have become? Whilst I’d probably protest this if someone else called me one, I think many of us need to ask ourselves the tough question – because like many of us, this blog has become a ‘Social Media blog’, I am on Twitter ‘Social Media lists’, and I’ve already been mildly suggested as running an event reflective of the ‘Social Media guru’ in the video linked to above himself. And lets be honest here, I do make up a lot of language and buzz talk!

(By the way, in case you didn’t know by now, the term ‘Social Media Guru’ is derogatory, based on this video.) Continue reading

Making The First Move

chessI recently captured some thoughts from a discussion I’d had with Benjamin Ellis, a very astute consultant based in London, on the subject of business mindset and innovation. One of the things we discussed was what is known as first mover advantage – the term given to those businesses that make the first move into new innovative technologies ahead of their competitors. Continue reading

The Fantastic Four Returns On Social Media

I know I’ve written a lot about Social Media recently, but I find sticking on a subject and forming it (like I did with PR last month) is useful for all of us, as we move past concept and get into framework. Sure, it doesn’t make for ‘high traffic’ articles, but this is about enabling us to do better, not raising my own profile.

Now I don’t call ROI anything else other than Return On Investment, because it’s not. But non-financial impact must not be neglected – whilst not being mixed up with ROI. Advocacy, for example, is not measured by ROI, but ask any real brand manager if they can do without it and the answer is no. Continue reading