Why Starbucks Is An Experience
I’ve had some great discussions this week on Twitter as to whether Starbucks is a good example of the experience economy or not. This is a video response from Qik, which I filmed – naturally – in Starbucks. Unfortunately it goes a bit funny at the end because someone called me, but, you get the [...]
Transparency in 2012
This week began interestingly when I commented on a Telegraph article on the iPhone 4, which had it’s ‘10 reasons not to buy the iPhone 4‘, none of which were factually grounded. I commented saying that it was poor journalism considering it was false information, but the shock came when my comment was promptly deleted. [...]