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Hi, I’m Scott. I’m an engagement strategist.

I help organisations get their communities and customers highly engaged. I love this stuff: I’ve helped thousands of people engage better.

Why bother with engagement?

Because an engaged customer or community member is 300% more valuable per year than an average one, plus you’re already engaging: it’s whether you do it well or not!

Want free weekly engagement advice?

Plus you’ll get my free 5-day email course :-)

Frameworks & Models

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Communication & Messaging →

Community →