ScottGould.me/

WOM UK: Spreadability beats Reach

I have the pleasure of speaking at WOM UK’s next event on Thursday 25th March, where I’ll be with Drew Ellis discussing two things from a very likeminded angle:

1. How spreadability is beating reach. How did the music industry get punk’d by a hacked up Facebook gathering? How did a conference get international attention without any marketing spend? We’ll look at how neither had direct reach, but both had spreadability.

2. How teams of people are beating factories of employees. How are we changing in the way that we work to move from mutual benefit to shared benefit? How do businesses begin to think socially about their staff and their customers?

WOM UK (Word of Mouth UK Association) is the elite squad of forward thinkers who are basically spearheading the Social Communications movement in the UK. They are partnered with WOMMA in the US (whose president is John Bell, one of our Like Minds alumni and MD of Ogilvy’s PR wing), and their UK council is headed by another Like Minds alumni in the form of Molly Flatt from 1000heads.

It’s on Thursday 25th March, from 8:30am to 10:30am. It’s free, breakfast is included, and it will be attended by people you want to meet. Make sure you come and say hi to me before or after.

The venue is still TBA, but will be announced on WOM UK’s website (and I’ll update it here too.)

Read The Rest...

Developing Social Media Strategy

I’m speaking at Like Minds Immersive on Thursday 18th March in London on the subject of “Developing Social Media Strategy“, with one of the stars from Like Minds 2010, James Whatley.

It’s an afternoon training event with only 12 places (of which most are gone) which is designed to literally ‘immerse’ the participants into a learning environment where each person comes away with some serious knowledge and serious points to action. You can read more about it and book yourself in on the Immersive site, but I just wanted to share a few thoughts on why this is needed.

There are few people who understand strategy when it comes to Social Media. The fact that many keep insisting “there are no experts” while others insist that there are experts, but you need to beware of the “social media snake oil” is a result of a lot of fake, misunderstood and plain rubbish that does exist online. And because Social Media uses itself to talk mostly about itself, we have an echo-chamber effect that creates a lot of content, a lot of confusion, but also a lot of expertise.

The fact that Social Media so often gets associated with the tools also creates a mist that makes otherwise smart people a little bit weary and ignorant. We have an overload of specialist terminology, a whole bunch of spammers and those who just oversell, and then people in the middle trying to make their way by learning what they can by trial and error.

Out of those that do understand strategy, those who make it happen are fewer. It’s funny – everyone wants to hire the famous bloggers, but they don’t even know what successes they’ve had, other than a successful blog.

What we’ve done with Immersive is try to address these issues. First, we get an industry expert to speak – hence James Whatley. He’s working with Nokia, Cancer Research, Canon, and other clients at 1000heads. He’s behind some campaigns that you know, and others that you don’t.

Next, we provide clear models and frameworks for Social Media strategy. The biggest compliment I had last year was after our Immersive in December in Exeter, when one attendee (Adam Stone, if you want to fact-check) said that he used the content to win business shortly after.

What will we be discussing at this Immersive?

  • Models for key strategies and their according levels of participation
  • Frameworks for growing a Social Media campaign through it’s various stages
  • The different types of Social Media presence, and how to run them
  • Understanding igniting word of mouth in the Social Media context

If you are in or near London, then I’d recommend you get along – if only for the networking with the people who have already booked in, it’s well worth £350 for the afternoon. Lunch is also on us, served by our hosts One Alfred Place.

You get directions, more info and book online at the Immersive site.

Read The Rest...