Scott is an expert in engagement, and how people connect with ideas, products, brands, and each other.
Formerly a church pastor, he is the author of The Shape of Engagement, as well as a frequent speaker at conferences around the world, inspiring audiences with his authentic insights and passionate approach.
In this incisive and timely book, Scott Gould unveils the shape of engagement through seven frameworks, each one giving powerful insight into how to build meaningful relationships with your customers, employees and customers.
