Unlocking Engagement.

I help leaders improve customer, employee and community engagement

About Scott

Scott is an expert in engagement, and how people connect with ideas, products, brands, and each other.

Formerly a church pastor, he is the author of The Shape of Engagement, as well as a frequent speaker at conferences around the world, inspiring audiences with his authentic insights and passionate approach.

Buzz word? Soft skill? Mystery?
No more.

In this incisive and timely book, Scott Gould unveils the shape of engagement through seven frameworks, each one giving powerful insight into how to build meaningful relationships with your customers, employees and customers.

Selected Clients


"Love life. Engage in it. Give it all you've got. Love it with a passion because life truly does give back, many times over, what you put into it."

Maya Angelou

The Book

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